21-12-2010, 01:16 AM
When FsPassengers was still very young, I quickly became a member of this forum, I couldn’t wait to start using it!
As I just started working in aviation I enjoyed sharing my experiences with all the aviation enthusiasts here.
FsP became very popular in a short amount of time and Dan received all the 'bravo's' he earned.
After a while some people began questioning the customer support of this product. Also the 'friendliness' of the forum began to change a
little bit. There were especially some frustrations about the same questions being asked over and over again (I am to blame as well).
‘Search the forums first!’, began to be a sentence we saw regularly on the forum.
After 4 years of being a member of this forum, I now feel rather ignored. I’m very tired of all the excuses about the ‘private life’ of the creator
of this program. He is very much protected by people, but we have to be honest; he is a very poor manager. Especially about the
promises about updates I am very disappointed, together with many other customers. And we can not dare to ask questions about it! Just
sit and wait, like a good, dumb, FS fan.
It is nothing personal, but it is business. When you run a company where people pay you good money for a service or product, you have to
deliver. That’s what you get, when you start a business! Just like this one, called FsPassengers.
I personally gave information to the creator about some real-life procedures. I offered my assistance. Absolutely nothing was done with
my offer.
Strangely enough, some other developers do listen to people from the ‘real world’. And they create, they proceed, they continue to
develop. In
FsPX there are just very few improvements. FsP remains where it is… even after 4 years. Don’t get me wrong, I still enjoy the program.
But in 2010, 4 years with the same program is quite some time…
My life became very busy lately, so every now and then I checked on the forum. I read some posts, many were uninteresting I must be
honest.
And in a very short amount of time there were suddenly a lot of new moderators, some who were on this forum shorter than I was. And the
attitude of some of them annoyed me very much.
In the last 4 years I shared some adventures with the forum, I shared the loss of my dog which was an emotional moment for me. I
shared you my joys of working for a great airline.
But now, generally, I just don’t feel welcome anymore. New customers are chased away, questions may not be asked. Threads are
brutally closed. Be a fan or stay away.
There is no room for discussions and opinions, which is a very shame.
I will still continue to use FsP, but I will no longer contribute to this forum. After this post I will delete my profile.
Kind regards,
Tasos Papaioannou.
Anastasios.
As I just started working in aviation I enjoyed sharing my experiences with all the aviation enthusiasts here.
FsP became very popular in a short amount of time and Dan received all the 'bravo's' he earned.
After a while some people began questioning the customer support of this product. Also the 'friendliness' of the forum began to change a
little bit. There were especially some frustrations about the same questions being asked over and over again (I am to blame as well).
‘Search the forums first!’, began to be a sentence we saw regularly on the forum.
After 4 years of being a member of this forum, I now feel rather ignored. I’m very tired of all the excuses about the ‘private life’ of the creator
of this program. He is very much protected by people, but we have to be honest; he is a very poor manager. Especially about the
promises about updates I am very disappointed, together with many other customers. And we can not dare to ask questions about it! Just
sit and wait, like a good, dumb, FS fan.
It is nothing personal, but it is business. When you run a company where people pay you good money for a service or product, you have to
deliver. That’s what you get, when you start a business! Just like this one, called FsPassengers.
I personally gave information to the creator about some real-life procedures. I offered my assistance. Absolutely nothing was done with
my offer.
Strangely enough, some other developers do listen to people from the ‘real world’. And they create, they proceed, they continue to
develop. In
FsPX there are just very few improvements. FsP remains where it is… even after 4 years. Don’t get me wrong, I still enjoy the program.
But in 2010, 4 years with the same program is quite some time…
My life became very busy lately, so every now and then I checked on the forum. I read some posts, many were uninteresting I must be
honest.
And in a very short amount of time there were suddenly a lot of new moderators, some who were on this forum shorter than I was. And the
attitude of some of them annoyed me very much.
In the last 4 years I shared some adventures with the forum, I shared the loss of my dog which was an emotional moment for me. I
shared you my joys of working for a great airline.
But now, generally, I just don’t feel welcome anymore. New customers are chased away, questions may not be asked. Threads are
brutally closed. Be a fan or stay away.
There is no room for discussions and opinions, which is a very shame.
I will still continue to use FsP, but I will no longer contribute to this forum. After this post I will delete my profile.
Kind regards,
Tasos Papaioannou.
Anastasios.