FSP freezes or stops responding frequently with PMDG

[aussiesky]

Hi, everyone,
i have been suffering this freeze issue since i start using FSP 2015. Every time when I click activity in 'company manager',
such as purchase new
airplane or repair airplane, my FSX(steam edition) would freeze (not responding) for a few seconds or a minutes before go
back to main menu, sometimes
not even go back to normal (completely freezed) so that i had to force shut down my computer. This situation also
occasionally happen during the
flight when i click 'display in flight report'. Have tried reinstall FSX and FSP, it didn't solve the problem.
I haven't seen anyone report this issue in forum so i assume that this is a rare issue. But it is really make me feel
frustrating as FSP is my
motivation to play FSX. Could anyone help please?
Btw, I have PMDG,Aerosoft, REX, GSX and other scenery addons installed. They are all running very well without similar issue
at all. So i think it s
nothing to do with my hard wares.
Looking forward your reply! Cheers!

[darrinward777]

Hello,
Since you are using PMDG aircraft , did you update the fsuipc to the steam version?

http://www.schiratti.com/dowson.html



Post Edited ( 04-17-15 18:24 )

[aussiesky]

No, I didn't install FSUIPC, is this compulsory for using FPS?

darrinward777 wrote:
Hello,
Since you are using PMDG aircraft , did you update the fsuipc to the steam version?

http://www.schiratti.com/dowson.html

[darrinward777]

Hello, It could correct this issue. There have been issues with PMDG aircraft interaction with both steam and other third part add-on's. It might correct the issue.
If this does not work send us a copy of the FSP start up log so we can narrow this down for you.

[aussiesky]

Sure mate. I m gonna test now and let you know as soon as possible. Thx!

darrinward777 wrote:
Hello, It could correct this issue. There have been issues with PMDG aircraft interaction with both steam and other third part add-on's. It might correct the issue.
If this does not work send us a copy of the FSP start up log so we can narrow this down for you.

[aussiesky]

Hi darrinward777. I already installed fsuipc latest version but the issue still there. I m gonna send my fsp start up log to you now, but where can I find this log? Thanks.

aussiesky wrote:
Sure mate. I m gonna test now and let you know as soon as possible. Thx!

darrinward777 wrote:
Hello, It could correct this issue. There have been issues with PMDG aircraft interaction with both steam and other third part add-on's. It might correct the issue.
If this does not work send us a copy of the FSP start up log so we can narrow this down for you.

[DanSteph]

Please provide the log.txt and FsPinstall.log that are in the "C:\Users\Public\Documents\FsPassengers" folder.

[aussiesky]

-FsPassengers setup ver. Apr 15 2015 started: 16.04.2015 - 11:31

-Search if FsX is running
-OK FsX is not running
-Attempting to find FsX directory.
-Checking 64 byte registry for fsx vanilla
-Fsx vanilla Directory found: F:\Program Files (x86)\Steam\steamapps\common\FSX\
-Checking 64 byte registry for fsx steam edition
-64 byte registry not found, checking 32 byte registry for fsx steam edition
-Registry key of FsX steam edition not found or unreadable
-Error - Registry key is FSX but steam version was found. Trying to install anyway
-Checking FsX path, searching this file: F:\Program Files (x86)\Steam\steamapps\common\FSX\dialogs\dlgabout.spb
-FsX found ok
-Detecting OS and FsPassengers install path...
-Windows 8.1: 6.3
-FsPassengers will be installed in: C:\Users\Public\Documents\FsPassengers
-Check free space
-Free space Total Mb available: 15872
-Check needed space
-Needed space: 142
-Previous version detected - this is an upgrade of 2015 version of FsPassengersX.
-No previous version of FsPX 2008 detected.
-Start of file copy...
-Extracting file to: C:\Users\Public\Documents\FsPassengers
-Ok: all files extracted correctly
-Attempting to find dll.xml file
-Getting FsX.exe version
-FsX.exe version: 10.0.62608
-Not found in CSIDL_COMMON_APPDATA (...All Users\Application Data)
-Found in CSIDL_APPDATA (...username\Application Data)
-Dll.xml found in: C:\Users\Stephen\AppData\Roaming\Microsoft\FSX-SE\dll.xml
-Writting FsPassengers addon in dll.xml
-Start of dll.xml parsing----------------------------
-dll.xml, Nbr of addons found: 3
-dll.xml : ' Flight Recorder' Xml ok.
-dll.xml : ' PMDG Interface' Xml ok.
-dll.xml : ' RAASPRO' Xml ok.
-dll.xml written ok
-End of dll.xml parsing----------------------------
-Emptying old installation of FsPassengers into FsX's folder and/or creating new FsPassengers folder C:\Users\Public\Documents\FsPassengers
-Copying FsPassengers files into FSX's folder F:\Program Files (x86)\Steam\steamapps\common\FSX\FsPassengers
-Attempting to write Config file 'FsPassengers\bin\FsXPath.cfg'
-Config file 'FsPassengers\bin\FsXPath.cfg' written ok
-Creating shortcut in start menu...
-Attempting to write uninstall information in 'bin\uninstallpath.cfg'
-Number of files not replaced by update (to keep user's modification): 543
-Checking and updating more_option.cfg
-No update required for file more_option.cfg
-Checking and updating money_currency.cfg
-No update required for file money_currency.cfg
-Writting FsPassengers's windows in missionpanel.cfg
-missionpanel.cfg - ok
-Adding uninstall key to registry
-Uninstall key added to registry
-Checking if simconnect and all library are installed
-FsPassengersX.dll loaded fine - simconnect and library ok
-Install completed with success
-Writting this log in FsPassengers folder...

DanSteph wrote:
Please provide the log.txt and FsPinstall.log that are in the "C:\Users\Public\Documents\FsPassengers" folder.


BTW, it also happens when I click "record the flight".

Post Edited ( 04-18-15 08:37 )

[DanSteph]

We'll try something temporary:

Rename your dll.xml to whatewer, for example: dll_legacy.dll
Yours is located here: C:\Users\Stephen\AppData\Roaming\Microsoft\FSX-SE\dll.xml

Download this one below and unzip it at the same place: (ie: "C:\Users\Stephen\AppData\Roaming\Microsoft\FSX-SE\")
http://www.fspassengers.com/dll.zip

You'll have some other addons deactivated but it's just for test purpose.

Try FSX and let me know if the dialogs still freeze.

[aussiesky]

Hi Dan, Thanks for your reply. Just tried the way you introduced to me and no any luck. FYI, it only happened on PMDG models, default airplanes are
all fine. It also freezes when i click "record the flight" in final report after i finish a flight.

DanSteph wrote:
We'll try something temporary:

Rename your dll.xml to whatewer, for example: dll_legacy.dll
Yours is located here: C:\Users\Stephen\AppData\Roaming\Microsoft\FSX-SE\dll.xml

Download this one below and unzip it at the same place: (ie: "C:\Users\Stephen\AppData\Roaming\Microsoft\FSX-SE\&quot
http://www.fspassengers.com/dll.zip

You'll have some other addons deactivated but it's just for test purpose.

Try FSX and let me know if the dialogs still freeze.

[DanSteph]

Just to confirm: during your test you had all the other addon deactivated ? (fsuipc etc)

-What PMDG do you have exactly ?
-Do you have by any chance an ATI card ?
-I had the report of someone upgrading his graphic driver for the latest version and all his problems are solved, can you try this please ? (It can't
harm anyway)

I had a tester with 777 and 737 on windows 8.1 during the beta test and all worked without problem (I cannot confirm if it was a legacy version)

[aussiesky]

-all the other addons AREN'T deactivated during the test even i strictly followed the steps you introduced.
-I m using PMDG 737NGX and 772LR latest version.
-My Graphic card are Intel® HD graphics 4000.0 and AMD RADEON hd 8500/8700 with latest drivers. However, in my graphics setting of fsx steam
edition, it only can detect my Intel graphic card rather than AMD card which is an issue has been confusing me for a long time.

DanSteph wrote:
Just to confirm: during your test you had all the other addon deactivated ? (fsuipc etc)

-What PMDG do you have exactly ?
-Do you have by any chance an ATI card ?
-I had the report of someone upgrading his graphic driver for the latest version and all his problems are solved, can you try this please ? (It can't
harm anyway)

I had a tester with 777 and 737 on windows 8.1 during the beta test and all worked without problem (I cannot confirm if it was a legacy version)

Post Edited ( 04-18-15 14:20 )

[DanSteph]

aussiesky wrote:
-all the other addons AREN'T deactivated during the test even i strictly followed the steps you introduced.

That is a problem, the test is not valid then.

-Search for other dll.xml on you disk.
-If you can't find other please post the FSUIPC install log (FSX\Modules\FSUIPC4 Install.log)

[aussiesky]

hi Dan, i found quite a few dll.xml on my pc, their path are following respectively:
C:\user\stephen\appdata\roaming\microsoft\fsx
C:\user\stephen\appdata\roaming\microsoft\fsx (dll.xml_Before_Addon_Manager.xml)
C:\user\stephen\appdata\roaming\microsoft\fsx-se
F:\program files (x86)\steam\steamapps\common\FSX\configdata\appdata
F:\program files (x86)\steam\steamapps\common\FSX\SDK\CORE Utilities kit\simconnect SDK\config
F:\program files (x86)\steam\steamapps\common\FSX\SDK\environment kit\Traffic toolbox SDK
F:\program files (x86)\steam\steamapps\common\FSX\SDK\mission creation kit
F:\program files (x86)\steam\steamapps\common\FSX\SDK\environment kit\special effect SDK

DanSteph wrote:

aussiesky wrote:
-all the other addons AREN'T deactivated during the test even i strictly followed the steps you introduced.

That is a problem, the test is not valid then.

-Search for other dll.xml on you disk.
-If you can't find other please post the FSUIPC install log (FSX\Modules\FSUIPC4 Install.log)

[DanSteph]

The correct dll is probably here then:

"C:\user\stephen\appdata\roaming\microsoft\fsx"

Please try the same as before

Rename your dll.xml to whatewer, for example: dll_legacy.dll
Yours is located here: C:\user\stephen\appdata\roaming\microsoft\fsx

Download this one below and unzip it at the same place: (ie: "C:\user\stephen\appdata\roaming\microsoft\fsx")
http://www.fspassengers.com/dll.zip

You'll have some other addons deactivated but it's just for test purpose.

Try FSX and let me know if the dialogs still freeze.

Thanks