09-08-2011, 12:19 PM
I know I please my passengers when I play music during taxi, serve food and drinks during the flights, etc. But if the mini-report is already
showing me at 100%, and later it shows a couple extra points for pleasing my customer, are those points taken into consideration later,
perhaps during landing ifI bounce once, or if there's turbulence and their anxiety goes up? In other words, am I wasting my time doing
these things to keep them happy and see the extra points if they never count for anything?
Mike
showing me at 100%, and later it shows a couple extra points for pleasing my customer, are those points taken into consideration later,
perhaps during landing ifI bounce once, or if there's turbulence and their anxiety goes up? In other words, am I wasting my time doing
these things to keep them happy and see the extra points if they never count for anything?
Mike