[Closed] What Happened to

[whiskey-zulu]

iflyfsx wrote:
The "customers" who ignore that basic rule of public forums are NOT "always right." On the contrary, they are annoying other
customers. Is that
good for business?
.

This was the sort of thing I was hinting at in my earlier post when referring to people who wanted everything handed to them on a plate. Yes, this
community has its not so friendly days, and yes there have been occasions where I have turned round and replied 'FAQ' to a post (but usually those
days for me are those when there is another topic within scrolling distance that covers the same question and has been answered etc.). I'm going to
try and stay out of the overall politics for as long as I can, and I'm certainly not going to name drop, but I have noticed in general over the last
few months an increase in the ease at which tempers are freyed amongst the contributors here. Of course we all have idiot days when we ask something
that is stupidly obvious and then however long later feel really foolish about asking said question.

But all that said, I come from a forces family and the general consensus there is the generalisation of, 'people are idiots' and 'there's no such
thing as a stupid question, only a stupid answer'; I admit that the first does contradict the second, but that tends to make things a little easier in
life...

[AeroJim]

JetlinerX wrote:

It's quite surprising to me to see how many forum moderators and other members treat customers

Strongly agreed. I know one moderator who may not be a very good one. At all.

I also agree with Daza. Too bad he was overcome by a headstrong forum mod. I am not sure to many people like you Tracker...

Tracker and I have had our amount of run-ins. Although I'd like to say we both have made our mistakes and we've moved on I don't think we have. I
don't think Tracker believes he has ever done a thing wrong on this forum either. At least he's never made any type of apology to me. . .most of the
time it's threats.

I've been around this forum since the very very early days, when the product was in it's intro phase. My posts went from daily to monthly after the
introduction of a couple of the new mods. I used to be on this forum all of the time, even when I wasn't using FS much more, now. . . .I barely am on.. . unless I have a problem, where Joe is always the first one to offer a kind word of advice.

My opinion is kind of the same as somebody else mentioned. . . . .when they deal with a thread that has been brought up before they simply answer the question and leave a link to the old thread, or simply post a link to the old thread. ESPECIALLY when it is a new member it would be important to do that. Way to often I see seasoned poster and mods on this site rip into any newbie simply for being a newbie and not knowing how it works, though often people are told to "get with the program or get out" when this is a public forum-like it was said-nobody here is employed, this isn't the military. There is no "program" this is a forum-people are supposed to post things and ask questions, shoot the breeze, have fun, TALK. This forum is more about not talking and finding old information, keeping the forum dead and without new members.



Post Edited ( 01-09-10 05:24 )

[JetlinerX]

That is great advice. I have aslo known that this forum has been known for sarcassum. I have nothing wrong with that, its just
something I have noticed. Thanks again AeroJim!

[gbapache]

In my capacity as Chief of Sarcasm and Denigration I feel any comment made by this department would be ill adviced.

However, upon further review, I must come to the defence of my cyber brother Tracky. As a retired Army helicoptor driver myself, I will try to
speak to the mind set of the real world pilot as opposed to computer pilots. Tracker and Joe fly "for real" , if you don't know who for then I
aint gonna tell ya, least it to say it isn't out of the local airport in a 172 (not that there is anything wrong with that ) I feel sure that they, as I,
would have exhausted all possible sources of info to find the answer to a simple question before asking the other guys for that answer
when we were young CPs. The unwillingness of some of the "newbies" to simply try is frustrating even to me despite my posting as CSD.

The FAQ, as faulty as it is, is there for a reason and with just a little effort on the users part can answer the question. My suggestion for
inquisitive posters is to tell the forum how long you searched. There is a big difference between 5 min. and 5 days (don't lie, we will
know).

[AeroJim]

I think one thing that needs to be realized by a few of the seasoned vets (no pun intended apache _) is that a lot of the questions that pop up
regarding add-ons, software, hardware, files, problems with scenery, etc is that not everyone is as computer literate as some of you. I, for one, have
a hard time when I'm told to find this file, delete it, add another file, change a name. Probably because I get nervous that I'm going to screw
EVERYTHING up, but ya know.

With that, I'm not sure what being a RW pilot has to do with anything, this is a computer flight sim forum. I'm a RW pilot, though it has only been
out of a 152's and warriors. . . if that counts at all? I mean questions like "what is a flight level" can be typed into google, but we RARELY see
those kind of questions. We often see questions that even student pilots have to ask themselves a few times like "what is indicated and true AS?", are
we really going to throw these newbies under the bus because they don't know much about airspeed? Why not be nice this time and answer the questions,
if said poster continually responds with easy questions, point them to a search engine.

[gbapache]

The true "newbie" , one with 1-15 posts, should not be yelled at. The people who get my fur up are the guys who only post to get their post
numbers up, they should be put to the flame.

It doesn't really matter what we fly, we are control freaks. We like to control big,complicated gizmos, be they rotory wing or wrong wing

[Drew]

AeroJim wrote:
My posts went from daily to monthly

now. . . .I barely am on.. . unless I have a problem,

Same here. Use to post practically daily, now I mainly just browse every so often, or post just to correct false information given by other people.

That is another thing I see quite often, people replying to posts asking for help, even if they do not know the answer to the question, they just make
something up, which is usually incorrect.

[Anastasios]

I agree that the forum is very different than when it started.
I'm not here very often anymore, but I have been visiting this forum for more than three years now, I believe.

Some 'newer' guys have attitudes I really cannot appreciate. Some moderators are absolutely not professional at all and others are very
correct.

I think what is really missing is information and 'leadership' from Dan. There is a lack of service in this product, unfortunately.
I think that is actually a bigger problem than the forum.

Crazy thing is that this forum is still one of the friendliest and easiest forums in the FS world.

Anastasios.

[eazy]

Couldn't agree more, Tassos! Everything you said

[iflyfsx]

Anastasios wrote:
I think what is really missing is information and 'leadership' from Dan. There is a lack of service in this product, unfortunately.
I think that is actually a bigger problem than the forum.

Well, let's keep in mind this is a one-man operation. There are no separate departments to deal with tech support and customer support.

I also have to keep mentioning the documentation that comes with the software. It's thorough, well organized, and so on. You usually don't see that
kind of high quality software documentation anymore. This kind of work also takes time and dedication, and represents a good deal of tech support. How
many people have ever opened that file?

[Joeflyer]

Daza XIII wrote:
this is why we have forum rules posted at the top of each dedicated forum for EVERYONE to read, relish and repeat. End of story really.



Read the forum rules....

If you have then I’m sorry Joe but welcome to the real world where nobody else ever does. Have you read every single word of every
license agreement you’ve ever ticked with downloaded? If you have then you’re a freak of nature because for me and most of the posters
on every forum I’ve ever been associated with…. NOBODY READS THE RULES.
All that you’re ever left with is nice people who respond with an answer or those that relish the anonymity of the internet which gives them
the opportunity to seem superior and have a go at newbies or people who may ask a dumb question from time to time.
I know I’ve had a break from this forum for over a year but I do remember you from when I was on here before Joe and I know at heart
you’re one of the good guys who will help people. It would be a shame if you suddenly took the moral high ground and descended into
the throng of the self obsessed idiots who thought that everyone should abide by forum rules regarding the search button. I know you’re
better than that.
More importantly you know you’re better than that too.

I'm sorry, Daza, if you feel that I have taken a moral high ground because I referred to the forum rules. Are you kidding me?? Referring to
forum rules is a far cry from a licensing agreement, as no one is bound by a legal contract to be on the forum. Also, if being concise with
my statement offended you in some way, I will not apologize for it. I often refer people to the the search function since it is a VERY
important tool for people to use in order to find answers to many of the SAME issues that continually come up throughout the forum. I
need not explain that to you or anyone else who has frequented the forum over a period of time, but it's important that I bring it up. I need
not add any more to the condescending statements you made. Forum rules need to be adhered to...end of story.

[Anastasios]

iflyfsx wrote:

Anastasios wrote:
I think what is really missing is information and 'leadership' from Dan. There is a lack of service in this product, unfortunately.
I think that is actually a bigger problem than the forum.

Well, let's keep in mind this is a one-man operation. There are no separate departments to deal with tech support and customer support.

I also have to keep mentioning the documentation that comes with the software. It's thorough, well organized, and so on. You usually
don't see that
kind of high quality software documentation anymore. This kind of work also takes time and dedication, and represents a good deal of
tech support. How
many people have ever opened that file?

The basic of the program was excellent. Absolutely. But the service afterworths was/is bad. No updates or incorrect updates. No or just
few information from the creator. That is a shame, it could have been/it could become so much better.

Anastasios.

[AeroJim]

I'd agree with tassos that the updates have been few and far between since the early days.

[crowebird]

Seems like a normal forum to me :P Some flaming, some fun, some anger, some laughter, etc.

I am in the "not visit so much anymore" category though.

[JetlinerX]

Their are alot of long posts on here that I dont want to read anymore, so I am just gona ask... Are we still yelling at eachother?