[closed] FsPassengers for FSX official note and Blog !

[Harper1984]

KenG wrote:


If I buy a car through a dealership then go back and buy another car from that same dealership, then yes I do ask for a customer loyalty
discount. As for other stores, there is competition for the same product that allows me to take the advertisement from say Best Buy into
Circuit City and ask them to price match their competition. If I buy a 5 year On-Star contract and only use it for 3 years than YES I ask for a
refund on the unused portion of my contract or to have the unused portion applied to my new contract.

Now software is a unique situation, it is one of the only products that I buy and do not own. (per licensing agreements) Thus when I
stopped using FSP I had no right to resell my old username and key as say I would be able to trade in my 2004 Chevy or sell my old
Home Theater system. Thus since the software business locks me in with this ridiculous agreement where I buy rights to use the
software with no future rights then yes I will ask for a discount. I could sell my FS2004 CDs should I choose, I can not do that with FSP.

Finally, I am tired of small business owners who forget the golden rule of business (besides he who has the gold makes the rules); the
customer is always right. In the end it is my choice to spend my money somewhere or not. If you laughed me out of your store for asking
for a discount then I write my local paper to let them know about your business practices and lodge a compliant with with BBB.
Embarrassing customers must get you lots of return business.

Dan can choose to price his product for whatever he wants. I am also allowed to ask for a discount, no law against that.

I have noticed a distinct lack of response from the crowd that matter in this discussion. I can see the lack of customer support already,
where else can someone ask how much and be totally ignored by the business owner? What other business allows a customer to ask
for a discount and other customers to berate the person who asked for the discount? Real professional job here.

Well I would certaintly like to met the new car salesman who gave you a "returning customer" discount.. Yea the same percentage
discount he gives other folks, depending on the person he would call it something different. In my case it would be "Take my offer or I will
leave this lot discount" in your case it would be " a returning customer discount " name changed to make you feel good.

The BBB would never take a complaint from someone because they were upset with the price or because I laughed at you when you
came into my store and asked for a pro rate on something. Lucky for us business owners the BBB only takes real complaints from
people being screwed by a business, not a customer being mad cause hes not getting what he thinks a business owes him. Wouldn't be
surprised if the person at the BBB would laugh as well.

Supply and demand says it all, if dan can sell it for 50 then good for him and if someone doesnt want to buy it for 50 then good for them.
Both exercising thier rights.

But in the end I think judging by just how very very little time you let expire before you start talking about dans lack of customer support and
on a weekend no doubt, says absolutly everything about what kind of customer and consumer you are.