[closed] FsPassengers for FSX official note and Blog !

[KenG]

Harper1984 wrote:
That is some very interesting logic. So do you ask for a pro-rating of everything you buy? Following your logic, if you buy a 2004 chevy car
with a GPS system, and in 2007 you decide to buy a 2007 chevy with a GPS do you also ask for a pro rate on your old care or old GPS
cause you only used it X amount of times? Not sure how much you are familiar with the business world but as a smallbusiness owner
myself, the thought of that is ridiculas. A consumer should only expect to recieve a pro rate on an item when the consumer is turning in
the item to be replaced and the item to be replaced is both recyclable and is guarenteed for a certain time,mileage ect. For instance car
tires, batteries. Why should Dan give anyone a pro rate for upgrading from 2004 to FSX and then upgrading fsp2004 to FSP X when that
is your choice. He has not forced you in anyway to make those changes as well as both fs2004 and fsp2004 are still supported. As a
business man, where do you stop? when fs 2020 and fsp 2020 come out? Any electronic game, or basic product for that matter that is not
recyclable by the manufacture or guarenteed for a set amount of time has a life as long as you decide to use it. That choice is the
consumers and not the sellers. Your choice is to not upgrade or not buy the product because you dont like the price or whatever reason
you decide. If that is your reason then thats fine but funny because im sure you do not go back to best buy or circuit city with a home
theater system thats 3 years old and want them to give you a discount on the next model of home theater system. If you do do that then
you must get laughed at alot

If I buy a car through a dealership then go back and buy another car from that same dealership, then yes I do ask for a customer loyalty discount. As for other stores, there is competition for the same product that allows me to take the advertisement from say Best Buy into Circuit City and ask them to price match their competition. If I buy a 5 year On-Star contract and only use it for 3 years than YES I ask for a refund on the unused portion of my contract or to have the unused portion applied to my new contract.

Now software is a unique situation, it is one of the only products that I buy and do not own. (per licensing agreements) Thus when I stopped using FSP I had no right to resell my old username and key as say I would be able to trade in my 2004 Chevy or sell my old Home Theater system. Thus since the software business locks me in with this ridiculous agreement where I buy rights to use the software with no future rights then yes I will ask for a discount. I could sell my FS2004 CDs should I choose, I can not do that with FSP.

Finally, I am tired of small business owners who forget the golden rule of business (besides he who has the gold makes the rules); the customer is always right. In the end it is my choice to spend my money somewhere or not. If you laughed me out of your store for asking for a discount then I write my local paper to let them know about your business practices and lodge a compliant with with BBB. Embarrassing customers must get you lots of return business.

Dan can choose to price his product for whatever he wants. I am also allowed to ask for a discount, no law against that.

I have noticed a distinct lack of response from the crowd that matter in this discussion. I can see the lack of customer support already, where else can someone ask how much and be totally ignored by the business owner? What other business allows a customer to ask for a discount and other customers to berate the person who asked for the discount? Real professional job here.



Post Edited ( 05-19-08 00:19 )