registration key does not work

[Stephan Schäfer]

I purchased today a boxed version of FS Passengers at a local store (MediaMarkt Germany). When I tried to unlock the software, the message "Sorry
Wrong user or password" appeared. I've checked the letters several times and entered the code over and over again, but the software denies to accept it.

Then I've tried to write a message via the contact form, but when I send the mail the message "Forbidden - You are not authorized to view this page"
appeared on my browser. I've tried it again, only to see exactly the same line on my browser.

As you may imagine, I'm quite frustrated, especially since - due to work - I won't be able to play till next saturday

[pagir]

Read this: it should work...

http://www.fspassengers.com/forum/showth...9#pid58979

Really hope it will solves your problem!

And welcome here!

Pagir

[Dutch64]

Hi Stephan, I don't know exactly which boxed version you got but does your username on the box contain a "-" If so, change it into "_" and try again

[DanSteph]

Dutch is right:

FsQuality made an error while writting the list of unlock
code for one serie of CD and replaced "_" character
by "-" in the username. You just need to put an "_"
again and it will work

Correct example: "FSPCD_FSQ_NNNNN" ("N" being your number)

I'm deeply sorry about this problem, I working to widtraw
this serie of CD but """FSQuality""" don't answer anymore
to my mails about this.

Dan



Post Edited ( 01-08-06 08:06 )

[DBE]

Wow!!!

That's consecration! For those of you who do not know, Media Markt is Germany's largest multimedia retailer!!

Pity about FSQuality's cock-up, though..

[Stephan Schäfer]

Thanks very mutch for all the help

The problem was exactly what dutch did describe. After I've used the underscore, everything went fine, and I finally was able to make my first fly

Once again thank you all for the quick help

[Dutch64]

You're welcome, glad it has been solved.

[pagir]

And here's the link to the faulty FSQuality where they describe the problem and the solution:

http://www.fsquality.com/Produkte/FSPass...nswe-63522

Pagir