The addon that "revolutionize the way you fly in Flight Simulator"
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How long will I wait?!
Author: ChrisC      7 Posts  Status: Young recruit Date    05-23-12 09:03

It has been more than 24 hours since I have paid for FsPassengers X

Yet I still have not received my unlock code, I have tried contacting Dan with no response. I have read on the forums here that It can take up to an
age to receive them. Any Ideas?

Regards

Chris
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Re: How long will I wait?!
Author: whiskey-zulu      1926 Posts  Status: Forum Moderator    Date    05-23-12 12:21

All I can say is to keep contacting Dan until you get a result, I'm afraid.



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Re: How long will I wait?!
Author: ChrisC      7 Posts  Status: Young recruit Date    05-23-12 13:17

I have been, this is seriously Frustrating!!
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Re: How long will I wait?!
Author: whiskey-zulu      1926 Posts  Status: Forum Moderator    Date    05-23-12 22:25

As Dan is the sole creator of the program, he's the only one who can give out the unlock codes. I hope that he gets back to you soon.



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Re: How long will I wait?!
Author: ChrisC      7 Posts  Status: Young recruit Date    05-24-12 09:55

Well this is the third day now and its ridiculous how he can take our money no problem and make us wait x amount of days to use it!!!!
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Re: How long will I wait?!
Author: Joeflyer      7804 Posts  Status: Living Legend    Date    05-24-12 14:45

Chris, you may try to catch Dan on the Orbiter web site. I think he spends a fair amount of time on it, but I can't guarantee it.



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Re: How long will I wait?!
Author: ChrisC      7 Posts  Status: Young recruit Date    05-24-12 17:36

Already Tried that Joeflyer :/
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Re: How long will I wait?!
Author: Wreck1463      41 Posts  Status: Student pilot Date    05-26-12 16:53

I'll start this post off by saying I still enjoy using this program, BUT.....
Dan, you really need to stop accepting money for this program if this is the type of service you're providing to paying customers. It's been since 2009
that I've been using this product and there are no updates in sight, and constant angry posts in the forum of this type. Great job with the initial
program, but perhaps you need some help from someone to run this business.

_______________________________________
Keep the greasy side down and the pointy end forward.
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Re: How long will I wait?!
Author: ChrisC      7 Posts  Status: Young recruit Date    05-26-12 17:48

I second You wreck1463 Sir!
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Re: How long will I wait?!
Author: Joeflyer      7804 Posts  Status: Living Legend    Date    05-26-12 22:08

Dan has always said that his greatest weakness is customer service.
Yes, he's a one-man show when it comes to FsP, and
he will address a situation when the urge develops within him
to do so. It's not my opinion but the sheer reality of it. Any
amount of disgust, negative opining, etc, won't
thrust Dan into the customer service arena until he's
ready to do so. Until then, any and all who peruse the
the forum and contribute regularly will try to help those
who are experiencing issues.

The particular case Chris is having may be solved in one
click or one adjustment on his pc or it may take several
steps to do so. I'm not certain at all.



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Re: How long will I wait?!
Author: Matthew Brown      17 Posts  Status: Young recruit Date    05-27-12 14:32

When I purchased it, it wasn't Dan who activated it.... It was the store I bought it from who sent me the key.
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Re: How long will I wait?!
Author: skyhawk15e      2 Posts  Status: Young recruit Date    08-12-12 19:03

If you ask for a rebate, then you have to wait until Dan sends you an unlock code. I have the same problem as ChrisC. Dan's email said that it would
take 48 hours to get an unlock code. It is now well past that deadline. ChrisC have you got your unlock code yet? I was wondering how long until I
can expect to get one.
I want a refund if I don't get it soon. I see places on the net where people talk about getting an illegal code for fspassengers. Many people defend
Dan and say that getting an illegal code is stealing. But isn't what Dan is doing stealing also? I feel like he has stole my money. I want what I paid
for or I want my money back.


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Re: How long will I wait?!
Author: gbapache      1564 Posts  Status: Living Legend    Date    08-12-12 20:41

My wonderfication comes from "Why are you yelling at us when your computer doesn't work?" We didn't do it. Despite what you have read
in Time, Newsweek, or People, FSP is not an arm of the Illuminata holding your $19.00 hostage.





If it's stupid, but it works, it isn't stupid.

Post Edited ( 08-13-12 13:14 )
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Re: How long will I wait?!
Author: Capt. G      20 Posts  Status: Young recruit Date    08-13-12 01:34

Dan Who?????????
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Re: How long will I wait?!
Author: Recon      811 Posts  Status: Forum Moderator    Date    08-13-12 11:12

Capt. G wrote:
Dan Who?????????


Dan is the creator of the program.
You can contact him with the contact button on the bottom of this page


´´ don't mind my English,....I'm Dutch :) ´´

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