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[Updated]Weird flight report?!? - Printable Version

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[Updated]Weird flight report?!? - silo - 07-09-2005

Flight DL239 End of flight report Date September 07 2005

Flight ID: DL239
Pilot: Maurizio De Luca
Company: Delta Air Lines
Aircraft: [DXT3] Level D Simulations B767-300ER - Delt
Flight Date: September 07 2005
Departure: 21h29 (04h29 GMT)
Arrival: 14h11 (16h11 GMT)
From: KLAX - Los Angeles Intl - Usa
To: SBGL - Galeao Antonio Carlos Job - Brazil
Nbr of Passengers: 218

Report:

Flight Distance: 5,474 Nm Landing Speed: 123.92 kt
Time Airborne: 11h13:34 Landing Touchdown: -165.38 ft/m (nice)
Flight Time (block): 11h46:16 Landing Pitch: 3.66°
Time On Ground: 00h34:07 Landing Weight: 271446 lbs
Average Speed: 487.31 kt Total Fuel Used: 138151 lbs
Max. Altitude: FL 350 Fuel Not Used: 10703 lbs
Climb Time: 00h17:48 Climb Fuel Used: 11413 lbs
Cruise Time: 10h34:39 Cruise Fuel Used: 122284 lbs
Average Cruise Speed: 498.66 kt (M0.80) Cruise fuel/hour: 11560 lbs (calc)
Descent Time: 00h21:07 Descent Fuel Used: 4454 lbs


Passenger Opinion: Very good flight, professionally done (96%)
-Were highly entertained by the movie.
-Were in a better mood because they had food.
-Were irritated because they were hungry sometime during the flight.
-Were pleased by the music on ground. A very nice addition to their flying experience.

Financial Report:

Ticket Income: +$184,730 (5,474 Nm)
Cargo Income: +$83,000 (24894 lbs)
Services Income: +$2,906 (0 sandwich 1 hot food 2 drink)
Services Cost: -$2,169 (55% quality)
Fuel Cost: -$80,871 (138151 lbs Jet-A1)
Airport Taxes: -$449 (Heavy Aircraft)
Insurance Costs: -$47,861 (4.32% rate)
Total Real Income: $139,286
Total Income: $6,964,300 (real x50)
Fleet Bonus: $1,196,675 (3 aircraft)
Total Sim Income: $8,160,975 (total income+fleet bonus)

Company Reputation:
Considering that the flight was very good the ticket price low, the service price good and the service quality good, passengers on this
flight think that your company's reputation should be 96%
Your company reputation is now: 99% (-0.31 decrease)


Overall Flight Result: Perfect

Pilot Bonus points: 741 points
You made a very nice landing. (+50)
Good Flight, no problems and satisfied passengers. (+100)
You landed at the scheduled airport. (+30)
Long flight (11h13) without using time acceleration, without any problems and with satisfied passengers. (+561)



( 1 penalty disabled by more_option.cfg )


I can't find anything wrong in this report yet passengers think that the reputation should be 96% instead of the current 99%, and I had a -
0.31 decrease? Why?
The only thing could be is that I arrived 45 minutes earlier than the estimated arrival time but nothing is mentioned here in that regard!
What am I missing?



Post Edited ( 09-08-05 04:13 )


Re: Weird flight report?!? - SWAFO - 07-09-2005

You received a 96% customer rating on this flight. As such, your current overall rating droped .31%... make sense?




Re: Weird flight report?!? - silo - 07-09-2005

Yes but my question is...why?!? Is it connected to anything I did wrong? And why it doesn't show whatever I did wrong so I can avoid repeating the same
error next time?



Post Edited ( 09-07-05 19:25 )


Re: Weird flight report?!? - Sovek - 07-09-2005

you let your pax starve for one, did you go through some turbulance?


Re: Weird flight report?!? - Mud - 07-09-2005

-Were irritated because they were hungry sometime during the flight.

-Mud




Re: Weird flight report?!? - silo - 07-09-2005

Well...I've had that many times on different flights but it never caused the passengers saftisfaction to go down...it has always been up 0.6,
0.3 on each previous flight. Even if they were hungry for some time....




Re: Weird flight report?!? - silo - 07-09-2005

Now that I remember I had some turbulence at arrival...maybe that caused part of the percentage to drop down...but 96%?




Re: Weird flight report?!? - SWAFO - 07-09-2005

I've had the same thing happen silo... I wouldn't lose sleep over it, it wasn't much of a loss anyway.




Re: Weird flight report?!? - silo - 07-09-2005

Yeah, alright...no matter what you do for your customers they are always complaining...maybe this was included in the programming
code as a way for Dan to get back at us!!! Wink




Re: Weird flight report?!? - DanSteph - 07-09-2005

same thought : -Were irritated because they were hungry sometime during the flight.

The level of "disatisfaction" depend ot the level of hunger during the flight...

Dan




Re: Weird flight report?!? - pagir - 07-09-2005

Quote:silo wrote:
Yes but my question is...why?!? Is it connected to anything I did wrong? And why it doesn't show whatever I did wrong so I can avoid
repeating the same
error next time?

You are trully perfectionnist... You are like some of my legal assistants students who came to me and say "Hey, why did you give me
96%? I deserve 100%".
lol

In fact turbulence are easily forgiven by the pax... So I think also it's because they were more hungry than on your other flights...

Pagir




Re: Weird flight report?!? - SWAFO - 07-09-2005

lol I know exactly what you mean Pagir. I had to do various evaluations for the Marines, and I'd never give a 100%. If someone was
*EXCEPTIONALLY PERFECT*, I'd give them a 99%. When they came to argue with me, I'd simply look them in the face, point to my rank,
and walk away! Ahh.. the good old days!




Re: Weird flight report?!? - DBE - 07-09-2005

Quote:SWAFO wrote:
...I'd simply look them in the face, point to my rank, and walk away!...

Well: there have to be some advantages being a Lt. Col. Wink


Re: Weird flight report?!? - SWAFO - 07-09-2005

Of course there are... you don't get there overnight, so some cockiness has to come with the rank!

Believe it or not, I'm one of the LEAST cocky Field Grade Officers I know. lol




Re: Weird flight report?!? - silo - 07-09-2005

Who me? Perfectionist? Oh...how true is that you can't really get to know a person through the internet! lol
I'm disappointed because after you get to 99% no matter how perfect is a flight, passengers start grading you with 0.04 or 0.06 or 0.02
every flight. So to go from 99% to 100% it will take longer than to go from 75% to 99%. When all of the sudden I get a detraction of -0.31 it
means in my mind that I'll have to do another 20 flights with 100% score before I can get back to where I was (which is not even close to
100% anyway!).
It looks to me that I'm just being pissed! But then again...it's only a game...After a brief 20 minutes of Virtual World induced reaction I am
now safely back to this world. Wink



Post Edited ( 09-07-05 23:03 )