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[SOLVED] charged for ugrade?? [No: late mail] - Printable Version

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[SOLVED] charged for ugrade?? [No: late mail] - jelami - 30-08-2005

I am really surprised that I was charged 32eur for an upgrade. Is this correct, that everytime there is an update to
your software, you
expect us to pay full price for it?


Re: charged for ugrade?? - DanSteph - 30-08-2005

Sorry, who charged you for this ?

The new version are free to download and your "old"
username and unlock code work for new version...

I searched also in the payment database I have only one payment
with your e-mail adress or even name.

Dan




Re: charged for ugrade?? - jelami - 30-08-2005

Jelami slowly backs out of the room hoping that no one sees him. All the while saying to himself that he really needs to remember what
FS add-ons he buys, and from where. And that I, I mean HE needs to research his bank statement before writing a letter to a forum. Sorry
man.

By the way did i tell you that i think this is the greatest add on ever!!! Thanks so much for putting this out there.

Mike


Re: charged for ugrade?? - Plane Nuts - 30-08-2005

This topic interests me because I got a weird e-mail today. It's from customer@klikandpay.com and the subject says "Your
FSPASSENGERS.COM transaction ". I can't open the e-mail while checking it over the internet here at work. Tonight I'll download it into
Outlook and see if I have better luck. So far, I see no additional transactions on my bank account for FsPassengers, but this strange e-
mail has me a little concerned.

I paid for FsP on August 5th, and downloaded and unlocked the upgrade about a week later. I would think if there was some strange
occurence of being charged for the upgrade, I would have already received notice of it and seen the money come out of my account
though.

Just think it's strange that the same day someone says they were charged again, I get an e-mail from klikandpay.


Re: charged for ugrade?? - Plane Nuts - 30-08-2005

Okay, Jelami's post ended up being a goof on their part, but I still think it's weird I got this unreadable e-mail today.


Re: charged for ugrade?? - jelami - 30-08-2005

Well i think it was a goof, as i got a message from clikandpay today also, but i just bought a plane from flight 1, so i thought it was from
them. unfortunatley i have my email set to delete anyone who is not in my address book so I can't look at it. Now i am wondering??!?!?
i will be watching my bank account.


Re: charged for ugrade?? - DanSteph - 31-08-2005

I think it may be a "late mail" from them but don't worry, I keep an eyes
on sales and manage closely any problem that may happen.

Dan




Re: charged for ugrade?? [No: late mail] - Plane Nuts - 31-08-2005

Yes, it was a late mail from them. Nothing to worry about.


Re: [SOLVED] charged for ugrade?? [No: late mail] - DanSteph - 31-08-2005

Quote:jelami wrote:
Jelami slowly backs out of the room hoping that no one sees him....

Suddenly all lights point in his direction and all alarms start to sound loudly "wooop wooop"
Jelami IS detected Smile

Dan



Post Edited ( 08-31-05 14:17 )