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Little erros in the report / log - Printable Version

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Little erros in the report / log - Redglyph - 05-06-2016

Hello,

Just made the 2nd flight today, it's nice!

I noticed two little quirks though, maybe you can fix the first and help me with the second one?

1) The flight was from KMRY to KWVI, the logs registered KMRZ to KWVI.

There's no KMRZ as far as I know, are all airport ICAO codes in FSPassengers' database? In that case, it must be a simple typo.

2) In both flights, I had a "One or more system failed*. The pilot was able to land the aircraft safely."

I had no system failure, no stall, no problem at all during those two flights. And while it's not a big problem since I have a bonus instead of a penalty, I find it not very fair Wink

Is that a known issue? I'm using P3D v3.2, with A2A's Cessna 182, and EZdok, nothing fancy. The company I created in FSPassengers has a failure level of "No" - no failures... might be a bit cowardly from me, but actually I just made this to see how the whole add-on worked before getting more serious Smile

So I'm not sure where it's coming from, and I found no way to get more details on this system failure (is there?).

Thanks for your help!


RE: Little erros in the report / log - SamTDS - 05-06-2016

(05-06-2016, 07:51 PM)Redglyph Wrote: Hello,

Just made the 2nd flight today, it's nice!

I noticed two little quirks though, maybe you can fix the first and help me with the second one?

1) The flight was from KMRY to KWVI, the logs registered KMRZ to KWVI.

There's no KMRZ as far as I know, are all airport ICAO codes in FSPassengers' database? In that case, it must be a simple typo.

2) In both flights, I had a "One or more system failed*. The pilot was able to land the aircraft safely."

I had no system failure, no stall, no problem at all during those two flights. And while it's not a big problem since I have a bonus instead of a penalty, I find it not very fair Wink

Is that a known issue? I'm using P3D v3.2, with A2A's Cessna 182, and EZdok, nothing fancy. The company I created in FSPassengers has a failure level of "No" - no failures... might be a bit cowardly from me, but actually I just made this to see how the whole add-on worked before getting more serious Smile

So I'm not sure where it's coming from, and I found no way to get more details on this system failure (is there?).

Thanks for your help!
In response to 2), If I'm not mistaken the aircraft you are using has built in faliures, these mess up the fspassengers failures system so you want to turn them off if possible such as the pmdg aircraft. Which you can toggle the failures in the fmc


RE: Little erros in the report / log - Redglyph - 05-06-2016

(05-06-2016, 08:21 PM)SamTDS Wrote: In response to 2), If I'm not mistaken the aircraft you are using has built in faliures, these mess up the fspassengers failures system so you want to turn them off if possible such as the pmdg aircraft. Which you can toggle the failures in the fmc
That's right, I saw that at the end of the log.

It's an Accu-Sim aircraft, so it will punish the pilot who is not taking good care of it, and it will also require to change the spark plugs once they are soiled or worn out, recharge the battery if it's discharged, and so on. But there is no failure settings per se, it would be silly since the whole idea is to provide a more realistic experience. And there is no "unexpected" failure settings either, those are managed by P3D like other aircraft (or other add-ons like FSFlyingSchool, which I don't use).

In any case, nothing bad happened there, the user can check the state of the aircraft with "the hangar", I did and it was in perfect shape.

The failures in P3D are all disabled.

So it must be a bug, if only the type of failure was in a log, I could get a better idea of where it is coming from and report it here, but I didn't find anything relevant.


RE: Little erros in the report / log - Redglyph - 06-06-2016

I haven't found any file with the "KMRZ" code, there is one file containing a lot of ICAO codes, which includes the correct "KMRY" code, so I really have no idea where this error is coming from. I checked in my route plan file, and it's correct there.

@SamTDS: Just for my understanding, are you in the support team, or another forum registered user helping out others?


RE: Little erros in the report / log - Joeflyer - 06-06-2016

Red, I can try to make the same flight to see if I get the same issue with the origin. How many times have you made the KMRY to KWVI flight? Also, have you attempted KWVI to KMSY and get the same result? Also, do you have any addon scenery for KMSY?
Regarding the A2A aircraft, that's a tough one since you are having to use the aircraft's own "failure/repair" system and FsP that may induce a failure at any time. Seems to me there could be some conflicts that would creep in from time to time. Has anyone on the A2A forums made any suggestions about this?

Regarding Sam: He is not a moderator but does try very hard to help in any way he can. I appreciate anyone who can help others with the various issues on here. There are several more moderators but they have not been around the forum in quite some time.


RE: Little erros in the report / log - Redglyph - 06-06-2016

(06-06-2016, 08:54 PM)Joeflyer Wrote: Red, I can try to make the same flight to see if I get the same issue with the origin. How many times have you made the KMRY to KWVI flight? Also, have you attempted KWVI to KMSY and get the same result? Also, do you have any addon scenery for KMSY?
Regarding the A2A aircraft, that's a tough one since you are having to use the aircraft's own "failure/repair" system and FsP that may induce a failure at any time. Seems to me there could be some conflicts that would creep in from time to time. Has anyone on the A2A forums made any suggestions about this?

Regarding Sam: He is not a moderator but does try very hard to help in any way he can. I appreciate anyone who can help others with the various issues on here. There are several more moderators but they have not been around the forum in quite some time.

I'll also try to repeat the same flight or its way back, and I'll post again then. The only other flight I did so far was from EGHI to EGKK, same results despite no actual issue during the flight.

I do have an add-on for KMRY from OrbX, as well as North California Smile

I already addressed the A2A's specific system above, I'm sure there was no failure on that side. The problem is, if there is no information on the "failure" detected by FSP so we'll never know for sure where the false positive is coming from.

My earlier question on the support was just to know how this was organized regarding that product, whether the developer and/or support were reading this or just the users helping one another.

Thanks to the both of you for your replies!


RE: Little erros in the report / log - Joeflyer - 07-06-2016

"same results despite no actual issue during the flight", Same results how? Can you be more specific? Was the origin not correct on the end of flight report? I'm not clear about it.

Do you have a way to open the AFCAD for the ORBX KMRY scenery? I'm wondering if there is a helipad situated near the parking spot you have used at the origin or destination. That may cause the problem. It has happened with other addon sceneries as well. The same issue has arisen when 2 airports are very close together, and depending on where the airplane is parked, FsP may detect the wrong origin and/or destination.

Dan Polli is the sole developer/owner/"employee" of the program. Over the past 3-4 years many users have helped each other out more since Dan tends to take long absences from the forums. I am a customer,too, and a volunteer moderator. I am interested in helping others as much as possible, but I would never claim to be an expert in all things related to PCs or the inner workings of FsP. I know enough to be dangerous lol

Edit: I just completed KMRY to KWVI in P3D 3.2. I only use FTX Global and FS Global. No ORBX addon airport for KMRY:

Flight ID: JH800
Flight Type: Normal
Pilot: Wrongway Corrigan
Company: Joe Airways
Aircraft: Aerosoft DHC-6 Series 300 Wheels
Flight Date: June 07 2016
Departure: 08h23 (15h24 GMT)
Arrival: 08h56 (15h56 GMT)
From: KMRY - Monterey Peninsula - United States
To: KWVI - Watsonville Mun - United States
Nbr of Passengers: 13

Report:

Flight Distance: 21 Nm Landing Speed: 54.96 kt
Time Airborne: 00h27:54 Landing Touchdown: -124.6 ft/m (kiss)
Flight Time (block): 00h32:04 Landing Pitch: 9.90°
Time On Ground: 00h05:20 Landing Weight: 10637 lbs
Average Speed: 45.39 kt Total Fuel Used: 198 lbs
Climb Time: 00h07:45 Climb Fuel Used: 100 lbs
Cruise Time: 00h12:20 Cruise Fuel Used: 76 lbs
Average Cruise Speed: 151.48 kt (M0.23) Cruise fuel/hour: 370 lbs (calc)
Descent Time: 00h07:49 Descent Fuel Used: 21 lbs


Passenger Opinion: Exceptional flight (100%)
-Were cheerful because of the drinks served .
-Were in a better mood because they had food.
-Were pleased by the music on ground. A very nice addition to their flying experience.

Financial Report:

Ticket Income: +$225 (21 Nm)
Cargo Income: +$34 (599 lbs)
Services Income: +$0 (1 sandwich, 0 hot food, 1 drink service rounds)
Services Cost: -$39 (61% quality)
Fuel Cost: -$172 (198 lbs Jet-A1)
Airport Taxes: -$13 (Small Aircraft)
Insurance Costs: -$11 (4.32% rate)
Total Real Income: $22
Total Income: $1,108 (real x50)
Fleet Bonus: $1,965 (10 aircraft)
Total Sim Income: $3,073 (total income+fleet bonus)

Company Reputation:

Considering that the flight was perfect the ticket price normal, the service price free and the service quality nice, passengers on this flight think that your company's reputation should be 100%
Your company reputation is now: 91.62% (+0.84 increase)


Overall Flight Result: Perfect

Pilot Bonus points: 230 points


RE: Little erros in the report / log - Redglyph - 07-06-2016

(07-06-2016, 03:27 PM)Joeflyer Wrote: "same results despite no actual issue during the flight", Same results how? Can you be more specific? Was the origin not correct on the end of flight report? I'm not clear about it.
No, I was still talking about the false failure, as I mentioned in my first post I had the same problem on two flights, the first one was EGHI to EGKK, and the second one KMRY to KWVI. And I do have a scenery for EGHI Wink

Yep, the other "KMRZ" problem is weird too...

Quote:Do you have a way to open the AFCAD for the ORBX KMRY scenery? I'm wondering if there is a helipad situated near the parking spot you have used at the origin or destination. That may cause the problem. It has happened with other addon sceneries as well. The same issue  has arisen when 2 airports are very close together, and depending on where the airplane is parked, FsP may detect the wrong origin and/or destination.
I don't know what an AFCAD is, sorry... I can have a visual look, but you'll have to admit it sounds strange... if I park near a helipad, it will detect that as a failure? So if I repeat the flight starting from the runway, would it rule that out?

By the way, is there a way to tell whether this failure has already occurred? That would be easier to pinpoint when and how this is happening.

I could also repeat the test by removing the scenery from within P3D (with Orbx' new system, I won't be able to do that from their tool and I don't want to uninstall everything).

Thanks again for helping out, and for testing the same flight! So we have different aircraft and different sceneries, one of those should be the culprit... Let me do some experiments, and hopefully get some more points and flight hours in the process.

In the mean time here's the report I had for the flight:

Quote:Flight ID: SNL591
Flight Type: Normal
Pilot: Redglyph
Company: Snail Airways
Aircraft: C182_D-EXSW
Flight Date: 05 June 2016
Departure: 15h14 (22h14 GMT)
Arrival: 15h37 (22h38 GMT)
From: KMRZ
To: KWVI - Watsonville Mun - United States
Nbr of Passengers: 2

Incident Report:

One or more system failed*. The pilot was able to land the aircraft safely.


Report:

Flight Distance: 20 Nm Landing Speed: 53.96 kt
Time Airborne: 00h17:59 Landing Touchdown: -70.8 ft/m (kiss)
Flight Time (block): 00h23:35 Landing Pitch: 6.09°
Time On Ground: 00h07:03 Landing Weight: 1213 kg
Average Speed: 69.70 kt Total Fuel Used: 10 kg


Passenger Opinion: Very good flight, professionally done (94%)

Financial Report:

Ticket Income: +$23 (20 Nm)
Cargo Income: +$15 (137 kg)
Services Income: +$0 (0 sandwich, 0 hot food, 0 drink service rounds)
Services Cost: -$0 (41% quality)
Fuel Cost: -$15 (10 kg 100LL)
Airport Taxes: -$2 (Small Aircraft)
Insurance Costs: -$1 (4.32% rate)
Total Real Income: $20    
Total Income: $1,000 (real x50)  
Fleet Bonus: $1,174     (1 aircraft)
Total Sim Income: $2,174 (total income+fleet bonus)

Company Reputation:

Considering that the flight was very good, the tickets price low, passengers on this flight think that your company's reputation should be 94%
Your company reputation is now: 70.53% (+2.35 increase)


Overall Flight Result:   Perfect

Pilot Bonus points:   130 points
· You made a very smooth landing. (+50)
· You landed at the scheduled airport. (+30)
· A problem occurred during flight but you landed safely, nice job. (+50)

PS: OK, you're dangerous, duly noted  Worship

EDIT 1: re-did the same flight, same outcome. During the flight and after landing at KWVI, I opened the en-route information log, but there was no mention of a failure.
This time, I had "One or more system failed*. One or more engines failed*. The pilot was able to land the aircraft safely.", probably because I stopped the engine before ending FSP? But normally you wouldn't advise the passengers to get off a Skyhawk while the engine is still running.

I checked the top-down view and noticed no helipad around the initial parking (nor the destination parking spot either).


RE: Little erros in the report / log - Joeflyer - 07-06-2016

Disable the addon KMRY scenery by unchecking it in World---->Scenery Library within P3D and then re-try the flight.
This time also try the flight with a default aircraft. Report back.


RE: Little erros in the report / log - Redglyph - 07-06-2016

Interesting information.

I wanted to test a quick flight with the C182, but FSPassengers refused and said it needed serious repair, one of its engine was broken (36 k$ for the repair, no less!).

My engine is in perfect shape, according to the A2A tool, and it's running very smoothly so I have no idea where this is coming from.

I'm starting to regret buying this add-on to be frank, P3D with the default aircraft and scenery is not what I'm looking for, and if FSPassengers cannot support add-on aircraft and scenery, then it's not for me. I also have the MJC8 Q400, but by looking into the forums I see people also have a problem because it has its own flight model...



I did a quick flight, same origin, same destination, same aircraft after paying a undue maintenance, but this time I unloaded before switching the engine and the systems off. There was no failure reported.

Turning the engine off before unloading seems to be the root cause, isn't that a bit unrealistic for general aviation? Opening the door and getting down with the wind coming from the propeller would certainly be uncomfortable, if not unsafe.


RE: Little erros in the report / log - Joeflyer - 08-06-2016

I think you have a misunderstanding about how FsP works. It is not dependent on the A2A tool...it is totally independent of A2A. So, if FsP generates it's own failures, it's not going to "communicate" to the A2A tool and vice versa. May I suggest that you review the documentation that comes with the software? It will help you better understand the FsP functions...in particular about your last paragraph.

I mentioned about disabling the one airport scenery and use a default aircraft for testing. If you don't have any issues with the default airport and aircraft then test with the A2A aircraft with the default airport. This is for testing the KMRY problem you've been having with the ORBX addon only.

Regarding the Q400, it is a complicated piece of software but I have never had any issues with it while using it with FsP in FSX. I do not have the Q400 installed in P3D yet but I plan to in the not so distant future. If you are unsure about how a particular aircraft will behave with FsP, search the forums here and you will likely find the answers...mostly in the support section.


RE: Little erros in the report / log - Redglyph - 08-06-2016

I didn't mean it was depending on A2A's code, but it seems that it relies on aircraft to use the P3D standard API, whereas more and more add-ons have their own routines to replace the sound, the controls, visual effects, and so on, because P3D's (FSX') engine is getting a little outdated.

It's by looking for posts on the Q400 (like this one, this one) that I started to have even more doubts. The failure I got on the engine, or by unloading after the engine shutdown confirm this. If I have to disable the failures (well, actually I did for this test, and I got one nevertheless), the penalties, see spelling errors in the airport names (and avoid specific issues like helipads?)... what fun is there to continue?

I'm sorry to sound negative after all the help you provided. I will have a go at the Q400 with FSP, even though I'm not really proficient with it yet, in order to make up my mind.

I'm also a little sceptical about the number of hours required in career mode before getting to the airliners vs the limited time I can devote to this, but perhaps it's something that can be changed or worked around, like you said I should read again the documentation Wink But I'd hate to discover other frustrating limitations after hours of patience, so I need to check it out first in another mode.


RE: Little erros in the report / log - Redglyph - 20-06-2016

Any word from the author regarding those two issues?

A2A aircraft are quite popular, are they supported by FSPassengers? Is that normal to have to unload the passengers while the engine is still running?
Where is the KMRZ coming from?

On the Q400, there seems to be several little problems as well,
- the seat belt sign has a mind of its own, sometimes it switches off even though I haven't changed the switch,
- before the descent, if I try to click on the FSPassenger seat belt icon (on the mini display), it does not do anything,
- if I right-click on the mini display, it shows a pop-up that freezes the simulation or put it in background (the window should simply appear on top instead, it's quite weird). When closing this pop-up, it generates an instant panic in the cabin, satisfaction drops from 100% to 52%, with a lot of fear. I'm sure it's coming from opening the pop-up since I had this two times in perfect weather conditions.

So my current conclusion is that FSPassengers is simply not compatible with any of the aircraft I own.


RE: Little erros in the report / log - SamTDS - 21-06-2016

^ about unloading with engine on that is somethign that i do not do, i suusally do it with the engines off mainly as i use the aerososft airbus a318 18 20 21


RE: Little erros in the report / log - Redglyph - 21-06-2016

Yeah, this is weird. Fortunately I don't have that on the Q400, only in the Skylane.

I tried again today, impossible to turn the belt sign on, even by assigning a keyboard key (and the icon does absolutely nothing). It's also impossible to change the option and have it manual instead of automatic.

The result it that I'm losing a big part of the score because "· Performing dangerous maneuvers in flight while the passengers don't have their seat belts fastened is criminal. (-400)".